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Refund Policy

Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it may be instructor-led, or self paced training, or classroom training. As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on Upptalk, you agree to our Privacy Policy, Terms of Use and refund policy

 

Our refund policy is as follows:

Cancellation & Refunds:

For Self Placed Learning:

Money back guarantee is void once the course content or the E-Book is dispatched.

For Instructor Led Online Training:

Raise refund request within 1 day of commencement of the batch you enrolled for. Also, in case user downloads the recording or E-Book for the course the money back guarantee will be void.

Cancellation & Refunds: Classroom Training

Upptalk, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or major events (like floods, earthquakes, political instability, etc)

  • In case Upptalk cancels an event, 100% refund will be paid to the delegate.
  • If a cancellation is done by a delegate 7 days (or more) prior to the event, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate.
  • If you click on “Initiate Refund”, it will on work if the quantity of item/product is one.
  • In case item quantity is more than one, please reach out to our support team through our Help & Support section on the website. Refunds: Duplicate payment
  • Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 7 to 10 working days post intimation by the customer.

Note: All refunds will be processed within 7-10 working days after the refund request is approved.

Disclaimer

  • PMI®, the Registered Education Provider logo, PMBOK®, PMP®, PgMP®, PfMP®, CAPM®, PMI-SP®, PMI-RMP®, PMI-ACP®, PMI-PBA® are trademarks of the Project Managemen Institute, Inc. registered in the United States and other nations.
  • The Open Group®, TOGAF® are trademarks of The Open Group.
  • UppTalk is not an affiliate of SAP AG. SAP is a trademark of SAP AG. SAP AG is not the publisher of the training material and is not responsible for it in any aspect. ITIL® is a registered trademark of AXELOS Limited.
  • PRINCE2® is a Registered Trade Mark of AXELOS Limited.
  • Certified Scrum Master® (CSM) and Certified Scrum Trainer® (CST) are registered trademarks of SCRUM ALLIANCE® Professional Scrum Master is a registered trademark of Scrum.org
  • IIBA®, the IIBA® logo, BABOK® Guide and Business Analysis Body of Knowledge® have registered trademarks owned by International Institute of Business.
  • CBAP®, CCBA® are the registered certification mark owned by International Institute of Business Analysis™ (IIBA®)
  • ECBA™ is the trademark owned by International Institute of Business Analysis™ (IIBA®)
  • CHDA® is a trademark of the American Health Information Management Association.
  • IBM® is a registered trademark of IBM in the United States.
  • ISTQB® is a Registered trademark of the International Software Testing Qualifications Board.
  • ASQ® is a registered trademark of the American Society for Quality.
  • IPMA Level A®, IPMA Level B®, IPMA Level C®, IPMA Level D® are registered trademarks of IPMA in Switzerland and other countries.
  • UppTalk is not affiliated with, sponsored, endorsed or licensed by, or otherwise related to SAP SE or any of its affiliates (“SAP”).
  • UppTalk does not provide official SAP training courses or certifications and does not provide any access to SAP software. SAP and its product names, including HANA, S/4HANA, HYBRIS, and LEONARDO are trademarks or registered trademarks of SAP in Germany and other countries.
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