The Integration between ServiceNow and Sailpoint is designed to manage accounts and entitlements for multiple tenants of Sailpoint using ServiceNow’s workflow capabilities. This integration uses Sailpoint SOAP API to manage accounts and entitlements. The integration between Sailpoint and ServiceNow provides the following qualifications:
The ability to create, update and delete multiple Sailpoint accounts and entitlements using ServiceNow workflows.
The ability to use multiple attributes of the Sailpoint account to search and select the correct accounts when performing any of the above operations.
The ability to use multiple attributes of Sailpoint entitlements to search and select the correct entitlements when performing any of the above operations.
The Integration between ServiceNow and SAP/Sailpoint gives access to the user’s entitlements and group memberships from the system and provisioning and de-provisioning operations.
Sailpoint Integration with ServiceNow helps automate the provisioning process of ServiceNow, where users can be granted the appropriate access to ServiceNow based on their roles and entitlements in IdentityIQ.
Sailpoint IdentityIQ ServiceNow Integration Module enables ServiceNow users, groups, and roles to be managed as ServiceNow Entities, including Service Catalog Items, Workflow Tasks, Workflow Parameters, and Workflow Events. The integration enables ServiceNow Workflow Tasks, Workflow Parameters, and Workflow Events to be managed as IdentityIQ Entities.
The ServiceNow Sailpoint Integration Module configures the integration between ServiceNow and Sailpoint. This integration uses the ServiceNow Application, and Sailpoint Identity objects to read and write the data. The Integration Module uses the Read/Write Integration Objects to obtain the data from and to the Identity System.
IdentityIQ ServiceNow Integration extends the integration between ServiceNow and IdentityIQ to support the provisioning of ServiceNow accounts and roles. The integration supports Account Creation and Role Creation. The integration uses ServiceNow connectors to communicate with ServiceNow. The integration supports a synchronous or asynchronous process. The asynchronous process allows ServiceNow to complete the action without interruption to IdentityIQ. The asynchronous process uses a ServiceNow execution token to track the progress of the action.
The ServiceNow integration includes a state table for tracking the progress of all ServiceNow integration activities. The state table can determine if a ServiceNow action has been completed and if the action should be restarted in the event of a failure. The ServiceNow execution token can be retrieved using the ServiceNow API; however, the integration does not support retrieval of the ServiceNow execution token.
Sailpoint IdentityIQ is a cloud-based identity management system that provides access control, password management, and user provisioning services. It also offers access to governance and management features that help to comply with regulations and meet security and compliance goals.
ServiceNow is a cloud-based IT service management platform that enables businesses to connect and manage IT services more efficiently. This solution helps manage IT services for IT and business professionals across the entire organization. The main features of ServiceNow include identity and access management (IAM)and disaster recovery.
ServiceNow is the market’s most widely used cloud-based IT service management (ITSM). It is the industry’s first enterprise-grade, cloud-based platform designed from the ground up to instantly deliver all the capabilities IT needs to provide world-class services.
ServiceNow provides an integrated solution for service desk, IT asset management, and IT operations that can be deployed in minutes. The ServiceNow solution is built on a scalable, open platform pre-integrated with best-of-breed third-party solutions from vendors like BMC, CA, HP, Microsoft, and VMware. It can be integrated with custom-built enterprise applications. The ServiceNow solution is engineered for speed and flexibility. It is optimized for cloud deployment, enabling organizations to quickly respond to changing business needs and handle exponential IT growth.
In a nutshell, Sailpoint is a cloud-based identity management solution that delivers a unique combination of user-friendly access, control, and compliance capabilities. It is designed to help enterprises implement a “proper” identity management system that addresses the unique challenges of today’s digital world.
Sailpoint ServiceNow Service Catalog Integration maps ServiceNow Service Catalog Entities to Sailpoint Entities. This is a one-to-one mapping. A Sailpoint Identity can have multiple ServiceNow Service Catalog Entities associated with it. A ServiceNow Service Catalog entity can be related to various Sailpoint identities.
Sailpoint ServiceNow Service Desk Integration means that users of ServiceNow can now be provisioned with Roles and Entitlements from ServiceNow System. Sailpoint ServiceNow Service Desk Integration manages the ServiceNow Service Desk Users and Entities. The integration works with the ServiceNow Service Desk Entities in the same way as the ServiceNow Application.
Sailpoint IdentityIQ Service Account Management provides a centralized approach to managing user access to systems across an enterprise, including physical and virtual desktops, mobile devices, and applications.IdentityIQ Service Account Management features automated lifecycle management for service accounts, including creation, deactivation, and deletion. In addition, it includes a service account dashboard that allows you to view and manage service accounts by business unit, department, application, and other criteria.
Automated service account management enables customers to control and streamline costs associated with managing access to applications. In addition, it reduces the risk of human error and the potential exposure to violations related to unmanaged service accounts. Using IdentityIQ to centrally manage service accounts, customers can more quickly and easily provision and de-provision service accounts and ensure that controls are enforced across applications.
Sailpoint is a cloud-based identity management system that allows organizations to manage the users, groups, and privileges pertinent to a business. ServiceNow is a cloud-based IT service management platform that enables companies to automate and streamline various IT processes, including service request management.
Sailpoint and ServiceNow are both cloud-based platforms and provide a wide range of services. The solutions can manage IT resources, access control, user provisioning, and other areas. The two solutions also offer a mobile app, and users can get access to their data and perform various operations. Integrating these solutions with existing infrastructures is also possible, and the performance of the answers can be improved by taking the proper steps.
Sailpoint is a prominent IT security solution providing robust governance, risk management, and access control capabilities for cloud, mobile, and on-premises applications. It offers a centralized platform for managing access to all resources, including cloud and on-premises applications, databases, and operating systems.
ServiceNow offers cloud-based IT service management solutions that enable enterprises to streamline IT operations, deliver a superior customer experience, and scale IT resources to meet business needs. It also allows you to quickly and easily connect disparate IT systems and introduce a self-service IT model to improve productivity, lower costs, and reduce complexity.